Privacy Policy

بِسْمِ ٱللَّٰهِ ٱلرَّحْمَٰنِ ٱلرَّحِيمِ

ٱلسَّلَامُ عَلَيْكُمْ

Effective Date: 01-01-2025

At PallapattiOnline.store, we are committed to protect your privacy and ensuring that your personal information is handled securely and responsibly. And we are very happy to embrace of our Pallapatti’s cultures and heritage. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

We may collect the following information:

Personal Details: Name, phone number, and address (location), provided during the checkout process.
Location Data: We use the Google Location API to collect your precise location for the sole purpose of delivering your goods accurately and efficiently.
Payment Information: Details related to Cash on Delivery (COD) and UPI transactions.
Device Information: The App may collect ‘Device ID, Advertising ID, Android ID, IMEI, BSSID, MAC address for the functionality purpose of the app.

2. How We Use Your Information

Your information is used to:

Process and deliver your orders promptly.
Ensure accurate delivery by using location data.
Handle returns under our “No Questions Asked” return policy if the product is unopened.
Enhance customer service and improve our platform.
We will the delete the users’ data once if it is not used for more than 2 years.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties.

4. Location Data

We collect and store location data only to ensure proper delivery of your goods. This data is securely stored and is not used for any other purpose.

5. Payment Security

All UPI payments are processed through secure and encrypted channels. We do not store any sensitive payment information on our servers.

6. Returns Policy

We offer a “No Questions Asked” return policy for products that are unopened. To initiate a return, please contact our support team ASAP (expecting within 24 hours) from the time of delivery.

7. Immediate Delivery Commitment

We strive to deliver your orders promptly, Insha Allah. In rare cases of delay, we will notify you immediately and provide an estimated delivery time.

8. Your Rights

You have the right to:

Access, update, or delete your personal information.
Opt-out of marketing communications.
Request information on how your data is used.

9. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

11. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:

Email: admin@pallapattionline.com
Phone: +91-9443210677 (Please use Whatsapp)

Thank you for trusting PallapattiOnline.store. Your privacy is our priority.